Opinion Based List:
Three Ways Health Plans are Using Twitter to Engage Their Members
Submitted by Anonymous on Thu, 09/20/2012 - 12:57
- Promoting company brand and activities: tweeting what would normally go out in a company press release
- Customer Assistance: helping plan members with questions and navigation of their coverage whether solicited or not
- Health/wellness/fitness advice: promoting the well being of their members in order to create a positive and interactive brand image
Notes: For more information see MCOL's Benchmarking Healthcare Social Media Learning Kit https://www.managedcarestore.com/ymcol/HCSM.htm
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