Fact Based List:

Top Ten Metropolitan Areas by Emergency Department Satisfaction Levels

  1. Madison, Wis. - 86.9%
  2. Grand Rapids, Mich. - 86.1%
  3. Hartford, Conn. - 86.0%
  4. Indianapolis, Ind. - 86.0%
  5. New Orleans, La. - 86.0%
  6. Miami-Ft. Lauderdale, Fla. - 85.8%
  7. Milwaukee, Wis. - 85.8%
  8. Toledo, Ohio - 85.6%
  9. Allentown-Bethlehem, Pa. - 85.5%
  10. Albany, N.Y. - 85.4%

Source: Press Ganey: The 2010 Emergency Department Pulse Report
Source URL: http://www.pressganey.com/galleries/default-file/2010_ED_Pul...
Notes: Represents the experiences of1,399,047 patients treated at 1,725 hospitals nationwide between January 1 and December 31, 2008