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Fact Based List:
Elaine M. Skoch: Lessons Learned in Re-engineering Practice Processes
Submitted By Charlene Ice, Created 06/17/2015 - 11:57
- Practice leadership drives the culture and change processes in practice.
- Resistance to change is normal and to be expected.
- Recognize that resistance to change is often related to fear and insecurity.
- Roles, responsibilities and functions will change for everyone…including the patient!
- Health care is a “team sport.”
Source: Practice Management News/California Academy of Family Physicians, June 2015
Source URL: http://www.familydocs.org/practice-management-news
Notes: Lessons from AAFP’s National Demonstration Project, which focused on transforming practices to the Patient Centered Medical Home model.