Fact Based List:

Sue Larson: 5 Tips To Help Physicians And Provider Groups Improve The Patient Experience

  1. Ensure the patient feels respected during their office visit or hospital stay
  2. Learn how to become an active listener and how to elicit patient concerns
  3. Communicate clearly and in a manner the patient understands
  4. Find out where patient resistance lies and work with the patient to overcome it
  5. Take time to learn new approaches to engaging patients

Source: Astute Doctor
Source URL: http://www.businesswire.com/news/home/20141210005075/en/Astu...