Fact Based List:
Dina Overland: 3 ways CMOs can help insurers be more consumer-centric
Submitted by Anonymous on Thu, 07/17/2014 - 11:48
- Deliver Seamless Experiences- Consumers now expect a unified, seamless experience from each company--whether in person, on the phone or through mobile devices
- Reward Collaboration- Insurers can facilitate collaboration throughout their companies by sharing insights and best practices across departments
- Deliver Content Across Multiple Channels- Insurers should be providing valuable, contextually relevant content for consumers while delivering its messages across multiple channels
Source: Fierce Health Payer
Source URL: http://www.fiercehealthpayer.com/story/3-ways-cmos-can-help-...
List Ratings: |
Lists You Might Also Be Interested In
- Consumers Union: Do Californian's Know About Their Insurance Rights?
- Percentage Extremely or Very Satisfied with Quality of Health Care Received From Consumer Driven Health Plan, 2005-2011
- Deloitte: Insights from the 2016 Survey of US Health Care Consumers
- HSA Consumer Spending Habits
- Most Important Reasons Consumers Would Buy Mobile Health Technology
Login or register to post comments