Cadent: 6 Things to Know About the State of Consumerism

1. 25% of healthcare organizations had the tools to gather and analyze patient data
2. 16% of respondents had the capability to launch strategies based on consumer insights
3. 79% of respondents said there is a pressing need to understand and enhance patient experience
4. 29% of respondents consider strategic pricing a high priority
5. 9% of respondents have advanced pricing strategies in place
6. 66% of those surveyed said it was important to develop insights into patients’ behaviors and expectations

Source: Cadent Consulting Group
Source URL: http://www.darkdaily.com/consumerism-among-healthcare-patien...

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