Fact Based List:

AHIP: Dissatisfaction of Health Plan by %

  1. Cost - 82%
  2. Inadequate coverage - 40%
  3. Out-of-network costs - 22%
  4. Too confusing - 18%
  5. Not enough choices - 10%
  6. Denied claims - 9%
  7. Lack of innovation - 6%
  8. Too much paperwork - 6%
  9. Poor customer service - 5%
  10. Losing my doctor - 2%

Source: AHIP, "The Value of Employer-Provider Coverage", February 2018
Source URL: https://www.ahip.org/wp-content/uploads/2018/02/AHIP_LGP_Val...